About JF

Senior Salesforce Consultant and Business Analyst, I work with businesses to help them boost their success with the #1 CRM platform. I specialize in Salesforce multi-cloud implementations as well as global projects across Sales Cloud, CPQ, Service Cloud, Field Service and Marketing Cloud. Let’s talk about how we can improve your business!

15+ years experience delivering consulting services, including team leadership and active involvement in selling technology professional services

A unique approach to address complex business requirements and streamline processes while building scalable solutions that encourage and drive user and stakeholders adoption.

Confident working with stakeholders, C-level executives, Sales & End-Users. Improving business processes utilizing Salesforce platform and solutions.

 

Salesforce solutions experience:

A) Sales Cloud / Salesforce CPQ
B) Service Cloud / Field Service / CTI Integration
C) Community Cloud
D) Pardot – B2B Marketing
E) Marketing Cloud: Email Studio ✔️ Social Studio ✔️ Journey Builder)
F) Salesforce Administration

• Entrepreneurial background
• Great drive and good interpersonal skills
• 10 years + of experience managing external client projects in a consulting role
• Display initiative, self-motivation and deliver high-quality results along with meeting expectations for customers.
• Understanding of digital business and marketing
• Excellent Negotiation & Presentation skills
• Strong Digital Acumen
• Team player collaborative with capability work cross-functionally in a global & multicultural organization
• Client and project management
• Excellent verbal and written communications skills in English & Spanish
• Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.

Technology

• KPI’s (conversion rates, visitor numbers, customer value, customer journey) Google Analytics, SEO
• Project & Budget Management
• Business & Product Development
• Sales & Account Management experience
• Salesforce Administration & Functional Consulting
• Partner & Customer Relations Management
• Google Analytics, AdWords, Tag Manager, Tracking
• Digital Marketing & Advertising (Facebook / Google / LinkedIn)
• Social Media Marketing / SEM
• Marketing Automation
• eCommerce (Magento eCommerce, Shopify)
• Cloud Computing (Amazon Web Services, cloud providers)
• AML Compliance Regulations / Procedures

 

 

 

Salesforce solutions experience:

  • Sales Cloud / Salesforce CPQ
  • Service Cloud / Field Service / CTI Integration
  • Community Cloud
  • D) Pardot – B2B Marketing
  • E) Marketing Cloud: Email Studio ✔️ Social Studio ✔️ Journey Builder)
  • F) Salesforce Administration

• Entrepreneurial background
• Great drive and good interpersonal skills
• 10 years + of experience managing external client projects in a consulting role
• Display initiative, self-motivation and deliver high-quality results along with meeting expectations for customers.
• Understanding of digital business and marketing
• Excellent Negotiation & Presentation skills
• Strong Digital Acumen
• Team player collaborative with capability work cross-functionally in a global & multicultural organization
• Client and project management
• Excellent verbal and written communications skills in English & Spanish
• Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.

Technology

• KPI’s (conversion rates, visitor numbers, customer value, customer journey) Google Analytics, SEO
• Project & Budget Management
• Business & Product Development
• Sales & Account Management experience
• Salesforce Administration & Functional Consulting
• Partner & Customer Relations Management
• Google Analytics, AdWords, Tag Manager, Tracking
• Digital Marketing & Advertising (Facebook / Google / LinkedIn)
• Social Media Marketing / SEM
• Marketing Automation
• eCommerce (Magento eCommerce, Shopify)
• Cloud Computing (Amazon Web Services, cloud providers)
• AML Compliance Regulations / Procedures

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